Deerfoot Casino Online - What Data We Collect and Why

Deerfoot Casino Online

This Privacy Policy explains how Deerfoot Casino online collects, uses, stores, and shares your personal information when you access or use the platform. By registering an account or continuing to use the site, you acknowledge that you have read and understood this policy. If you have questions about how your data is handled, contact the support team through the channels listed at the bottom of this page.

1. Who We Are

The platform is operated by a licensed entity holding a valid gaming licence issued by the Malta Gaming Authority. The platform is the data controller responsible for personal information collected through the site. As data controller, the platform determines the purposes and means of processing your personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation where relevant to your jurisdiction.

2. Information We Collect

Online casino Deerfoot collects personal information through several channels:

• Registration data: legal name, date of birth, residential address, email address, and phone number provided when you create an account
• Verification documents: government-issued photo ID, proof of address, and payment method documentation submitted during KYC
• Financial data: deposit and withdrawal history, payment method details, and transaction records
• Gameplay data: game history, session duration, wagering amounts, and bonus activity
• Technical data: IP address, device type, browser version, operating system, and cookies
• Communication data: records of any correspondence with the support team including live chat transcripts and emails

3. How We Use Your Information

Deerfoot Casino online uses your personal information for the following purposes:

• Account management: to create, maintain, and administer your account
• Identity verification: to confirm your age, identity, and eligibility to use the platform
• Transaction processing: to handle deposits, withdrawals, and bonus credits accurately
• Fraud prevention: to detect and investigate suspicious activity, money laundering, or misuse of the platform
• Regulatory compliance: to meet obligations under the Malta Gaming Authority licence and applicable anti-money laundering legislation
• Customer support: to respond to your queries and resolve account issues
• Marketing: to send promotional communications where you have consented to receive them
• Platform improvement: to analyse usage patterns and improve the functionality and content of the site

4. Legal Basis for Processing

Deerfoot online casino processes your personal data on the following legal grounds:

• Contractual necessity: processing required to fulfil the terms of your account agreement, including identity verification and transaction handling
• Legal obligation: processing required to comply with regulatory requirements including anti-money laundering and responsible gambling obligations
• Legitimate interests: processing carried out to prevent fraud, secure the platform, and maintain accurate records
• Consent: processing for marketing communications, where you have opted in. You may withdraw consent at any time by contacting support or updating your account preferences

5. Who We Share Your Information With

Online casino Deerfoot does not sell your personal data to third parties. Your information may be shared in the following circumstances:

• Regulatory bodies: the Malta Gaming Authority and other competent authorities where disclosure is required by law
• Payment processors: third-party payment providers used to facilitate deposits and withdrawals
• Identity verification services: third-party KYC and fraud prevention providers
• Technology providers: platform infrastructure and software providers operating under strict data processing agreements
• Legal proceedings: where disclosure is required by a court order or legal process

All third parties who receive your data are required to handle it in accordance with applicable privacy law and are prohibited from using it for any purpose beyond the specific service they provide.

6. Cookies and Tracking Technologies

Deerfoot Casino online uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Essential cookies: required for the platform to function, including session management and security
• Analytical cookies: used to track usage patterns and measure platform performance
• Preference cookies: used to remember your settings and personalise your experience
• Marketing cookies: used to deliver relevant promotional content where consent has been given

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform. A full cookie policy is available on the site.

7. Data Retention

Deerfoot online casino retains your personal data for as long as your account remains active and for a period of five years following account closure, in line with anti-money laundering regulatory requirements. Financial transaction records are retained for a minimum of seven years. Where data is no longer required for its original purpose and no legal obligation requires its retention, it is securely deleted or anonymised.

8. Data Security

The platform applies industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data in transit, secure storage systems with restricted access, regular security audits, and staff training on data handling procedures. In the event of a data breach that poses a risk to your rights, the platform will notify you and the relevant supervisory authority within the timeframes required by applicable law.

9. International Data Transfers

Deerfoot Casino online may transfer your personal data to countries outside your jurisdiction for processing or storage. Where data is transferred outside the European Economic Area or Canada, the platform ensures that appropriate safeguards are in place, including standard contractual clauses approved by the relevant supervisory authority. By using the platform, you acknowledge that your data may be processed in jurisdictions with different privacy standards than your own.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Deerfoot online casino:

• Access: request a copy of the personal data held about you
• Correction: request that inaccurate or incomplete data be corrected
• Erasure: request deletion of your data where it is no longer necessary for its original purpose
• Restriction: request that processing be limited in certain circumstances
• Portability: request that your data be provided in a structured, machine-readable format
• Objection: object to processing carried out on the basis of legitimate interests
• Withdrawal of consent: withdraw consent for marketing communications at any time

To exercise any of these rights, contact the support team through the platform. Online casino Deerfoot will respond to verified requests within 30 days. If you are not satisfied with the response, you have the right to lodge a complaint with the supervisory authority in your jurisdiction.